According to a new report from Vibes, consumers today expect, and welcome, service-based communications from the companies they transact with. Whether it’s an alert that their
payment has been processed or their order has shipped, these functional notifications deliver tremendous value to consumers by keeping them updated on their various interactions with a
business.
Email has emerged as a standard delivery mechanism for these messages, but the rapid adoption of smartphones has prompted companies to move faster in their shift to
mobile-first. According to…
Text Me, It"s Faster
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